Definition
Poles
Each HES element is a spectrum, not a category: the Low and High poles describe how it presents at its two extremes, while the Reference marks the typical, everyday middle. The poles map variation across the range — neither end is inherently better or worse.
Uncertainty intolerance: uncertainty quickly triggers discomfort and overload; the person seeks closure at almost any cost (including premature closure), avoids open-ended situations, and leans heavily on clear instructions.
Uncertainty is carried calmly; the person can act and decide with partial data, keeping “open loops” without panic or haste.
Handles uncertainty in most everyday/work contexts, but high stakes or prolonged ambiguity produce noticeable tension and a drive to “lock it down.”
Measure
Measuring Methods
• Decision logs: frequency of premature closure mainly to reduce tension.
• Observation in partial-information tasks: decision quality vs. speed of closure.
Empirical Anchor
Notes
• Risks at MIN: impulsive lock-in, rigidity, avoidant simplification.
• Risks at MAX: keeping things open where commitment is required; may resemble procrastination in some domains.
Citation
Human Elements System. (2026). Uncertainty Tolerance (HES Passport C024, v1.3.2). hestable.com. https://hestable.com/passport/C024
@misc{hes_C024, author = {{Human Elements System}}, title = {{Uncertainty Tolerance}}, year = {2026}, note = {HES Passport C024, v1.3.2}, howpublished = {\url{https://hestable.com/passport/C024}} }